Shipping Policy

Shipping Policy

At CAL FASHION LTD, we are committed to delivering your orders in a timely, secure, and reliable manner. This Shipping Policy outlines our processing times, delivery estimates, and related terms.

1. Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). Once your order has been processed and dispatched, you will receive a confirmation email with shipping details.

Please note that processing times may be extended during peak seasons, promotional periods, or due to unforeseen circumstances.

2. Shipping Destinations
We offer international shipping to a wide range of countries. Availability of shipping may vary depending on your location. If we are unable to ship to your region, you will be notified at checkout or shortly after placing your order.

3. Estimated Delivery Time
Delivery times vary depending on the destination and shipping method selected:

• United Kingdom: 5–8 business days

• Europe: 7–12 business days

• International: 10–20 business days

Please note that these are estimated delivery times and may be affected by customs clearance, local postal services, or external factors beyond our control.

4. Shipping Fees
Shipping costs are calculated at checkout based on your location and order details. Any applicable shipping fees will be clearly displayed before you complete your purchase.

5. Customs, Duties, and Taxes
For international orders, customs duties, taxes, and import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.

6. Order Tracking
Once your order has been shipped, tracking information (if available) will be provided via email. You can use this information to monitor the status of your delivery.

7. Delays and Delivery Issues
While we strive to meet the estimated delivery times, delays may occur due to factors such as weather conditions, customs inspections, or carrier disruptions. If your order is significantly delayed or lost, please contact us and we will assist you promptly.

8. Incorrect Address
Please ensure that your shipping address is accurate and complete at the time of purchase. CAL FASHION LTD is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

9. Damaged or Missing Items
If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery with relevant details and photos (if applicable). We will work to resolve the issue as quickly as possible.

10. Contact Us
If you have any questions regarding shipping, please contact us:

CAL FASHION LTD
Address: Flat 9, Icknield Street, Birmingham, United Kingdom, B38 0AY
Email: payment@calfashion.net
Phone: +44 7537 916571

We appreciate your trust and strive to provide a smooth and dep