Payment Policy
At CAL FASHION LTD, we aim to provide a secure, transparent, and convenient payment experience for all customers. This Payment Policy outlines the terms and conditions related to payments made on our website (calfashion.net).
1. Accepted Payment Methods
We accept a range of secure payment methods, which may include:
Credit and debit cards (such as Visa, Mastercard, and other major providers)
Other payment methods as displayed at checkout
All available payment options will be clearly presented during the checkout process.
2. Payment Authorization
By placing an order, you confirm that:
The payment information provided is accurate and complete
You are authorized to use the selected payment method
Sufficient funds or credit are available to complete the transaction
All transactions are subject to authorization and verification by the payment provider.
3. Currency
All transactions are processed in the currency displayed at checkout. If your payment method uses a different currency, your bank or payment provider may apply exchange rates and additional fees, which are beyond our control.
4. Payment Security
We prioritize the security of your financial information. Payments are processed through secure, encrypted, and PCI-compliant third-party payment gateways.
CAL FASHION LTD does not store full credit or debit card details on our servers.
5. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email. If you do not receive confirmation, please contact us to verify your order status.
6. Failed or Declined Payments
If your payment is declined or fails:
Please verify your payment details and try again
Contact your bank or payment provider for further assistance
Alternatively, use a different payment method
We reserve the right to cancel or hold orders with unresolved payment issues.
7. Fraud Prevention
To protect our customers and business, we may perform security checks on transactions. In some cases, additional verification or documentation may be required before an order is processed.
We reserve the right to cancel any order suspected of fraud, unauthorized activity, or violation of our policies.
8. Refunds
Refunds (if applicable) will be processed in accordance with our Returns & Exchanges Policy. Approved refunds will be issued to the original payment method used at the time of purchase.
Processing times for refunds may vary depending on your payment provider.
9. Taxes
Applicable taxes may be included in or added to your order total, depending on your shipping destination and local regulations. Any taxes will be clearly indicated at checkout where applicable.
10. Contact Us
If you have any questions or concerns regarding payments, please contact us:
CAL FASHION LTD
Address: Flat 9, Icknield Street, Birmingham, United Kingdom, B38 0AY
Email: payment@calfashion.net
Phone: +44 7537 916571
We are committed to ensuring a safe and reliable payment experience for all customers.